30-Day Free Return & Exchange Warranty Policy
We stand behind the quality of our kitchen products and want every customer to shop with confidence. If you are not completely satisfied with your purchase, we offer a 30-day free return and exchange warranty for the following product categories:
- Knife sets
- Walnut cutting boards
- Electric meat grinders
- Silicone spatulas and utensils
- Other kitchen tools sold in our store
What is Covered
Within 30 days of receiving your product, you may request a free return or exchange if you experience any of the following:
- Manufacturing defects
- Damage during transportation
- Functional issues
- Quality problems affecting normal use
What is Not Covered
The warranty does not apply to:
- Damage caused by misuse, improper handling, or accidental drops
- Unauthorized repairs or modifications
- Normal wear and tear
- Products returned without all original accessories or packaging
How to Request a Return or Exchange
Simply contact our customer service team and provide:
- Your order number
- A brief description of the issue
- Photos or videos showing the defect or problem
We will process your request promptly and provide further instructions.
Our Promise
We are committed to delivering high-quality products and excellent service. Your satisfaction is our top priority — if anything goes wrong, we are here to make it right.